Frequently Asked Questions
HOW DO WE BEGIN?
Fill out the contact form so that we can start chatting about your project! I'll send you more information about my pricing and process, we’ll then hop on a brand discovery call. I'll ask you a few questions about what you’re looking for and you'll also have the chance to ask me any additional questions you might have, too, so that we can both make sure we're a great fit for each other. If you decide to move forward, I will send you a contract and invoice. A non-refundable 50% payment of your invoice is required to hold your space on my calendar and the final 50% is due before sending your final design files. I work with clients on a first-come, first-serve basis in order to keep a consistent schedule and to ensure enough time for each project.
WHAT'S INCLUDED IN YOUR BRANDING PACKAGE?
We go all out when it comes to branding! Once it's all finalized, you'll walk away with a 1 primary logo, 2 secondary logos, and 1-2 submarks as well as color palette, typography styling, branding elements such as a pattern, illustration or texture, and a branding guide.
WHAT IS THE TYPICAL TURNAROUND TIME FOR PROJECTS?
Turnaround time varies depending on the project, as well as the client response time. In order to stay on track, I send over a project timeline with the contract so you know when we'll be wrapped up with your branding. Typically, a full branding package takes around 5-6 weeks from start to completion. We frequently book out a month or more in advanced, so if you're on a tight deadline let me know and I'll see what I can do!
CAN YOU DESIGN JUST A WEBSITE?
We only offer web design for clients who have gone through the Storyhouse branding process because we've found that it makes their website so much stronger when a solid brand is set in place cohesively. Our clients' sites are built through Squarespace - an easy and affordable solution for small business owners.